Alcohol and Other Drugs (AOD) Survey

Murrumbidgee Primary Health Network

Thank you for taking the time to complete this survey. Your perspectives and experiences are valuable in helping Murrumbidgee Primary Health Network (MPHN) better understand current alcohol and other drug service needs, workforce challenges, service gaps and opportunities to improve support across the region.

The survey will take approximately 10 to 15 minutes to complete.

Responses will be treated confidentially and will contribute to the development of the 2026 AOD Needs Assessment. Findings will be reported in a way that does not identify individual respondents, and no personally identifiable information will be included in reports.

Question 1 will direct you to the questions relevant to your perspective, so you will only be asked questions that apply to you.

1. Which of the following best describes you? *

I have lived or living experience of alcohol and other drug use, or I am a family member, carer, support person or community member I work in, or provide, services related to alcohol and other drugs (including clinical, peer, outreach, management and support roles)

Community, lived and living experience, families and carers

Thank you for thinking about sharing your experience. We know that talking about alcohol and other drug use, treatment and recovery can feel personal, and sometimes hard. What you tell us matters. It will help us build better, kinder support across the Murrumbidgee region.

There are no right or wrong answers. You only need to answer the questions you want to. This helps us see what is missing and make services better.

A1. Which best describes you?

A2. What is your main language spoken at home?

A3. Do you identify as LGBTQIA+?

YesNoPrefer not to say

A4. Are you of Aboriginal or Torres Strait Islander origin?

A4.1. Do you identify as being from a culturally and linguistically diverse or multicultural background?

YesNoUnsurePrefer not to say

For example, being born overseas, having a parent born overseas, speaking a language other than English at home, or having family or cultural heritage from another country.

A6.1: Other

A7.1: Other

A8. Before getting help, how much did you know about alcohol and drug support services available in your area?

A10.1 Other:

A11.1 Other:

A12. Were there services you needed but could not get because they were unavailable or had long waiting lists?

YesNoUnsure

A12.1 What service or support were you unable to access?

A13. What happened because you could not get that support?

A14. Which supports were most helpful to you, or to the person you support?

A15. Were there times you stopped seeking help? If so, what led to that?

A16. After leaving a service, such as withdrawal management, hospital or rehabilitation, were you helped to access ongoing support or another service?

Yes, I was given clear follow-up support and referralsSome support was provided, but I needed moreNo, I was not offered follow-up supportI left or stopped using the service before it was completedNot applicable

A17. Did you feel respected, understood and supported by the services you used, including in relation to your culture, background or identity?

YesNoSomewhatNot applicable

A18. Did services work for your needs? For example, location, opening hours, language support, transport or childcare.

YesNoPartlyUnsure

A19. Did you receive help or referrals when you needed them?

YesNoPartlyUnsure

A20. Did you seek help for alcohol or drug concerns from a GP, Aboriginal Medical Service or other local health service?

YesNoUnsure

A21. If yes, how confident were you that your doctor, Aboriginal Medical Service or local health service could help with your alcohol or drug concerns?

A22. What types of information or resources would help you or your family/carers feel more informed and supported?

Workforce and Service Provider Survey

B1.1. Other:

B2.1: Other

B4.1 Other

B6. How confident are you in identifying AOD concerns in people accessing your service?

B9. What would improve your ability to support people with AOD challenges? (Select all that apply)

B9.1. Other:

B10. How well are AOD services and primary care (e.g. general practice) connected and coordinated in your area?

B11.1 Other:

B12.1. Other

B15. Is adequate support available for families and carers of people experiencing AOD concerns?

YesNoUnsure

B16. How confident are you in providing culturally safe AOD care to Aboriginal and Torres Strait Islander people?

B16.1. How confident are you in providing culturally responsive AOD care to people from culturally and linguistically diverse backgrounds?

B17.1. Other

B18. To what extent are workforce shortages impacting service delivery in primary care or community-based AOD programs?

B19.1 Other:

C1. Do you have any other comments, feedback or suggestions regarding AOD care in the Murrumbidgee region?